How long will my order take to be sent after purchase?
Orders can be sent from 1-4 days after receiving the order.
How long will it take for me to receive my order?
It can take up to 4 weeks to receive your order. In some circumstances when orders are sent from other suppliers they may take up to 8 weeks. This is because I have items being sent from different parts of the world to make it a bit more even for everyone. If you haven’t received your order by the estimated delivery date that can be seen when viewing your tracking, please check in with your post office and contact customs and then email firstname.lastname@example.org
Can I get a refund?
Items that are lost in transit will be refunded only if you get in contact with email@example.com up to 4 weeks after the orders estimated delivery date. Contact after 4 weeks cannot be refunded.
Refunds and exchanges are only available if you have received the wrong item or if the item is broken/ faulty.